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Methodology field notes.

All Joust field notes tagged Methodology.

Workflow-first sounds like a slogan. It's not. It's a sequence: understand how work moves, then pick tools, then write recommendations.

We don't run a survey. We don't deliver a maturity matrix. Here's what a Joust audit looks like from kickoff to roadmap.

There are 8,000 AI tools on the market. Picking one before you understand the work is how you end up with eight subscriptions and zero hours saved.

Capture rate is one of the most misunderstood numbers in AI ROI math. Here's what it is, what it isn't, and how to set it realistically.

The build-vs-buy decision changed when LLMs got cheap. The new question isn't which one to choose. It's which parts of the stack each one belongs to.