In every engagement we run, there's a moment when the operations lead does the math out loud for the first time. Their team size, the percentage of repetitive work, the fully loaded cost per person. The number lands hard.
It's almost always six figures. Sometimes more.
Why no one sees it
It's invisible because it's distributed. Five hours a week per person across forty people is two hundred hours a week. At $50 fully loaded, that's $10K a week. Half a million a year.
But nobody experiences "half a million a year." They experience "another report I have to put together by Friday."
Why the audit works
The audit makes the distributed cost legible. We add it up, write it down, and put a number on it. Once you can name the thing, you can act on it.
That's not a methodology either. It's an act of measurement. Which is the first thing most strategy work skips.
Ron Davis
Founder
Three decades building enterprise platforms. Started Joust to close the gap between strategy decks and the work they're supposed to change.