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AI Roadmap field notes.
All Joust field notes tagged AI Roadmap.
What an Operating Review Looks Like, in Three Weeks
A walkthrough of a Joust Operating Review. Sector-anonymized findings from a $200M B2B distributor: $1.84M in operations tax mapped across three workflows, with a 12-month implementation roadmap.
Ron Davis
May 27, 2026
What 'automation capture rate' actually measures
Capture rate is one of the most misunderstood numbers in AI ROI math. Here's what it is, what it isn't, and how to set it realistically.