Selected work
Built, not pitched.
The problems we were asked to solve, the decisions we made, and what changed for the teams using the systems.
Our approach · Planning and delivery
How we plan delivery.
How we connect an assessment to implementation: scope the work, test the assumptions, and plan for the team that will use the result.
Behavioral research · AI Implementation
Turning a thirty-year research methodology into a working AI product.
A consumer-insights firm with a proprietary qualitative methodology wanted its insights to scale beyond consulting hours. We built the platform that made it possible.
Enterprise services · AI Implementation
Building the data layer before anyone ships an agent.
An enterprise services organization needed dependable data, access controls, and ownership before it could put its proposed agents into use.
Sports brand · AI Implementation
Three agents, three voices, one methodology.
A sports franchise needed three AI agents with different roles and voices. We separated their instructions while keeping a shared research methodology.
Research institute · CMS Migration
A CMS migration that didn't make the editors relearn their job.
We moved a research institute to a structured content platform while preserving its editorial workflow and keeping publishing active.
Live events · ML Platforms
Digitizing handwritten feedback while the event was still running.
An events team needed survey results sooner. We built a smartphone-camera system that captured printed answers and handwritten comments for its analytics platform.
Automotive · Digital Transformation
Conversational product discovery for a global automotive catalog.
A global automotive manufacturer needed consistent product information across regional sites. We built the shared platform and an assistant that helped customers find suitable vehicles.
Subscription commerce · Digital Transformation
Reviewing a subscription-commerce migration before it ships.
Before a move to Shopify, a subscription-commerce brand asked us to assess how its custom subscription behavior would transfer to the new platform.
Creative industry · Digital Transformation
One platform, hundreds of brand teams, one governance model.
A creative-industry network needed to support hundreds of brand sites. We built shared infrastructure with independent publishing controls for each brand.
Some client names are withheld. We name clients with their permission.